FAQs

ARE YOUR PRODUCTS VEGAN?

The majority of our menu is vegan. Some items that are not vegan include our arroz con leche, tres leches cake, and non-vegan coffee creamer. Occasionally, we offer non-vegan cookies. If you have an allergy, please let us know before ordering so we can confirm the ingredients with you.

WHAT DOES ALLERGY-FRIENDLY MEAN?

We use the term “allergy-friendly” to define our paletas as being free from the top 9 allergens, including peanuts, tree nuts, dairy, eggs, wheat, soy, fish, shellfish, and sesame. This distinction also allows us to remain a “school-safe,” teacher-approved treat. **Note that our Dubai Chocolate Strawberry cup contains pistachio.

ARE YOU KOSHER?

Currently, our “flavor lab” (AKA our West Orange brick and mortar location) is NOT kosher. This is something we are continuing to look into to further serve our guests.

DO YOUR BOOZY POPS CONTAIN LIQUOR?

Yes! Our Boozy Pops are created in small batches with premium spirits and are thus reserved for customers who are 21 and over.

DO YOU OFFER WHOLESALE OR FUNDRAISING?

We are happy to discuss bulk pricing discounts. Please email our team at Hola@PurasPaletas.com with more details.

LEASING EQUIPMENT OR FRANCHISING

We are happy to discuss one-off requests. Please email our team at Hola@PurasPaletas.com with more details.

DO YOU SHIP?

Of course! We will ship anywhere in the USA. Shipments of our paletas are shipped priority overnight with dry ice. We do have an order minimum for this service, but it’s worth it! Please email our team at Hola@PurasPaletas.com with more details.

ARE YOU HIRING?

As Puras Paletas grows, so do our employment opportunities. If you can serve with a smile, let us know! **Note that most of our positions involve driving, setting up pop-up tents, and spending hours outdoors in the heat. If that sounds like a good deal, reach out to us and introduce yourself: Hola@PurasPaletas.com